Returns & Exchanges

At Surf Trip Supply, we want you to be fully satisfied with your gear, which is why we offer a 30-day return policy on all unused items in their original packaging. Whether the fit isn't right or you've changed your mind, we are here to ensure your next adventure starts with the right equipment.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Gear

Carefully place the items in their original packaging, ensuring all tags are attached and the product is in its original, sellable condition.

3

Attach the Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

4

Drop Off and Refund

Drop your package at any authorized carrier location; once we receive and inspect the items, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing